Technical Support: 1-877-384-4691

Welcome to the eMerchantClub Online Manual


The online manual shows you how to manage your eMerchantClub website and provides you with some basic information about the Internet, how to use your Internet browser, and about eMerchantClub.

Important Online Forms

Fill out the Website Customization Form immediately upon purchasing your eMerchantClub site so that we can build your website exactly to your specifications. If you do not receive the email that contains the link to the Website Customization Form, you can fill out the form here by clicking the blue button.

For assistance filling out the Website Customization Form, please call Technical Support at 1-877-384-4691.

After purchasing the following features, these forms are emailed to you. In the event you have not received them after purchase, you can fill out the forms here:










For assistance filling out any of these forms, please call Technical Support at 1-877-384-4691.

User Manuals: Printable Versions in PDF Format

Note that in order to open PDF documents, you must have the free Adobe Acrobat Reader plug-in. If you do not currently have the plug-in downloaded to your computer, you can download this free application by visiting

The eMerchantClub Master Manual includes all features up to Version 15 (current version).

Version 16 Release Dates:

Only contains features released with Version 16

Only for those with a Meritus Payment Gateway

In order to view these PDF manuals on your computer anytime, please right-click on the link buttons and select “Save Target As” from the menu that appears. Next, you will be prompted to select a destination on your computer. A common destination is your “Desktop” folder, which will save the manual to your desktop. You can then access the manual at any time, even when your computer is offline, by simply double-clicking on the file saved to your desktop.


Alternatively, you can open the file online, and after it opens in your Adobe Acrobat Reader application, you can save it to your computer.

eMerchantClub Video Tutorials, How-Tos and Action Plans

eMerchantClub’s extensive video library features easy-to-follow instructions on many of your website’s features. Videos are best viewed in 720 HD resolution. After the video starts playing, you can switch the view to 720 HD by clicking the gear symbol at the bottom right corner of the video.

Spend 30 minutes a day promoting your online business with this easy-to-follow guide from the eMerchantClub Marketing Professionals.

Spend 1 to 2 hours a day promoting your online business with this easy-to-follow guide from the eMerchantClub Marketing Professionals.

eMerchantClub Technical Support


Monday - Friday 7 am to 6 pm PST

Phone: 1-877-384-4691


Live Chat: